Understanding Brisbane's Changing Water and Your Hair

Over the past few weeks, we've noticed a pattern in the chair — questions about why hair suddenly feels rougher or harder to manage seem to be asked mostly. If that sounds familiar, there's a good chance it's not your products. It's the water.

What Actually Changed

There's been a recent, publicly reported change to how Brisbane's water is treated, slightly raising its pH — a small adjustment, well within safe drinking guidelines, but enough to matter for hair.

Why this Affects Your Hair Specifically

Healthy hair sits at a naturally acidic pH, around 4.5 to 5.5 — that's what keeps the cuticle lying flat and smooth. More alkaline water lifts the cuticle instead, which is what makes hair feel rougher and tangle more easily.

Who'll Notice it Most

• Blondes and lightened hair — already more porous

• Fine or previously damaged hair

• Anyone who's travelled recently

What Actually Helps

• A gentle clarifying or chelating shampoo occasionally

• A pH-balanced conditioner or treatment

• A cool final rinse to help the cuticle close

The Takeaway

If your hair's felt "off" lately, it's likely the water — not your products. Come chat to us at your next appointment, and we'll help you adjust your at-home routine to work with it.